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Tenant Services 
Welcome to Ancells Rental Property page and happy home hunting!
Thank you for visiting us today, and we look forward to helping you! We have a range of well-maintained properties for you to choose from. So whether you are looking for your first home or your next home, a house, bungalow or apartment, we can help. With fully or part-furnished options to suit your needs. At Ancells your happiness and enjoyment of your home is of paramount importance. We are always here to listen and go that extra mile when needed, which is why so many of our tenants choose to stay with us long term. • A welcome gift awaits you with your keys. • Our online systems make signing up and document transfers easier and quicker. • To ensure your home is kept well maintained, we have introduced a new online logging system, to manage your maintenance requests swiftly.
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Tenant information: 

Here is some information about the details you will need to provide to secure your home. Thanks to our new digital systems; signing up with Ancells is easy and all documents can be uploaded and signed remotely.
You will need:
– References: an employment and character reference (landlord, agent, colleague, solicitor.)
– If you are self-employed, we require an accountant reference in addition to a character reference (landlord, agent, colleague, solicitor.)
– Students will require 2x character references (landlord, letting agent, tutor or employer.)
NB: Every tenant will be asked to supply the name of a UK based homeowner guarantor and pass the ‘Right to Rent Checks’ with valid photo ID. Thank you.
If you have any questions about the above or anything else, please do not hesitate to contact us.

Find all our digital forms and document uploads here

Deposit Details: 
• 1x months’ rent is required in advance.
• 5x weeks’ deposit required in advance – unless otherwise advised.
• A holding deposit of one week’s rent is required on all our properties, but please be aware that this is non-refundable should you change your mind, or your reference searches are unsuccessful. If your application is successful, these monies will be deducted from your first month’s rent when you take possession of the property.
For transparency purposes, here are our scale of fees, which are inclusive of VAT

Charge for Early Termination of ContractTBC 
Late Rent Charges3% per annum above the bank of England base rate that is paid more than 14 days late 
Change of Tenant£48.00 
Change of Guarantor£48.00 
Lost Keys/Security Devices£48.00 

For your peace of mind, we are members of a redress scheme administered by The Property Ombudsman and of the client money protection scheme administered by Client Money Protect