We are essentially a people business, whether that’s finding homes, managing properties, or growing investments. For us, it starts and ends with the people involved and ensuring we deliver over and above everyone’s expectations.
Our ‘Buy to Let’ and Investment services continue to grow from strength to strength, year on year. Because at Ancells your satisfaction matters, we are constantly listening, innovating, and creating new services to improve our clients’ experiences.
In our most recent customer service survey, we asked ‘how satisfied our clients had been with Ancells over the previous 12 months.’ 100% of our clients responded with satisfied, with nearly 3/4s ticking ‘Extremely Satisfied’. It’s nice to know that we are delivering what you want, and we will continue to do so.
Oh, and smiles are important to us too! Did you know that every Ancell home buyer or tenant receives a welcome gift with their keys? Through experience, we know that if our tenants feel valued and supported, they stay with us; meaning our landlords and investors feel confident and relaxed, completing the circle.
That’s not to say that problems never arise. We wish! However, when they do, we are always ready to smooth things over and put things right quickly.
We look forward to guiding you on your property journey. Please contact us to find out how we can help you Invest, Sell, Rent or Buy.